Change or cancel your plan
Everything about your plan is in Settings, under Plan and billing.
Go to Settings and find Plan and billing.
Change plan
- Tap Change plan.
- Pick Solo or Team.
- Tap Update plan.
The new plan starts when your current one renews.
To move from Team to Solo, you can only have one bookable person: you. First take the others off the booking page, or remove them on Team. Admin-only people are free and can stay.
More or fewer seats
Email support@nelo.co.za and tell us how many seats you need.
Cancel
- Tap Cancel subscription.
- If you like, tell us why.
- Tap Cancel subscription again.
You keep using nelo until the end of the time you paid for. You won't be charged again.
Changed your mind? Tap Reactivate before that date.
After your plan ends
Your dashboard asks you to choose a plan again. Your services, customers and bookings are kept. Need a copy of your data? Email support@nelo.co.za within 30 days.