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Change your name, number or messages

Everything about you is in Profile.

Go to nelo.co.za/portal and tap Profile.

The Profile page, with Your details, WhatsApp messages and Account

Your details

  • Name: tap it, change Full name and tap Save.
  • Phone: tap it and type the new number. We send a code to that number on WhatsApp to check it is yours.
  • Email: this can't be changed, because it is how you sign in.

WhatsApp messages

Each business you have booked with has a switch. Turn a business off, and it stops sending you WhatsApp messages. Your bookings stay as they are.

Appearance

Choose Light, Dark or System (follows your phone).

Sign out

Tap Sign out at the bottom.

Still stuck?

Email us and a person will answer, usually within one working day.

Email support@nelo.co.za