Skip to content

Delete your account

Email us and we will delete it for you.

There is no delete button in the app yet.

  1. Email support@nelo.co.za. Write from the email address on your account, or give us the phone number you sign in with.
  2. Tell us you want your account deleted.
  3. We reply to confirm when it is done.

Before you ask

  • Cancel any bookings you still have coming up.
  • Your points and vouchers go with your account. They can't come back later.

Still stuck?

Email us and a person will answer, usually within one working day.

Email support@nelo.co.za