For customers
Booking, moving and cancelling, points and vouchers.
Getting started
Bookings
- Book a visitPick a service, a day and a time. It takes under a minute.
- Cancel a bookingCancel on your bookings page or in WhatsApp. The business is told straight away.
- Move a booking to another timeYou move a booking in WhatsApp. The service and the person stay the same. Only the day and time change.
- Book in WhatsAppBook, move and cancel in a chat with nelo. Nothing to download.
Rewards and vouchers
Still stuck?
Email us and a person will answer, usually within one working day.
Email support@nelo.co.za