Move a booking to another time
You move a booking in WhatsApp. The service and the person stay the same. Only the day and time change.
- Open your chat with nelo in WhatsApp and type CHANGE. (MOVE works too.)
- Pick the booking, then a new day, then a new time.
- Tap Yes, move it.
The business is told straight away.
Can't see the time you want?
Some businesses need notice before a booking, for example two hours. Times that are too soon don't show.
No WhatsApp?
You can't move a booking on the website yet. Cancel it under Bookings at nelo.co.za/portal, then book the new time. Or contact the business.
Different service or person?
Moving only changes the day and time. To change the service or the person, cancel and book again.